Support

1. Download AudioArcher 0.1.0 for Mac (macOS 13 or later, Apple silicon and Intel). The app is signed and notarized by Apple, so it opens without security warnings.
2. Double-click the downloaded zip, then move the app to Applications.
3. Open the app. It lives in your menu bar. The current signed beta may still appear as DictationAgent while the AudioArcher build is prepared.
4. Follow setup in the menu bar: grant Microphone, Accessibility, and Input Monitoring. Setup shows the live status of each permission and a repair button for anything missing.
5. Put your cursor in any text field, hold Fn, speak, and release.

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• Microphone — records your voice while you hold Fn. Nothing records unless you are holding the key or started a recording from the menu bar.
• Input Monitoring — detects the Fn key being held and released.
• Accessibility — inserts the finished text at your cursor in the app you were using.

If a permission was denied or looks stuck, open the menu bar icon → Setup and use the repair button; it opens the exact System Settings pane. After changing Accessibility or Input Monitoring, relaunching the app is sometimes required by macOS.

If transcription or your network fails, the recording is not lost. It is kept as an audio file on your Mac — it never depends on our servers.

• The menu bar shows when a saved recording is waiting. Choose it to retry transcription without saying anything again.
• The files live in ~/Library/Application Support/DictationAgent/Pending Recordings as standard audio files, so even in the worst case you can play or keep them yourself.
• A saved recording is deleted only after it has been safely transcribed and stored, or when you delete it.

• I spoke but no text appeared. The finished text is always placed on your clipboard as well — paste with ⌘V. Then check Accessibility permission in Setup; insertion needs it.
• Holding Fn does nothing.Check Input Monitoring permission in Setup, and that macOS isn’t configured to use the Fn key for something else (System Settings → Keyboard → “Press 🌐 key to” should not conflict).
• Text landed in the wrong place. The clipboard still holds the full text — paste it where you wanted it.
• No microphone input. Check Microphone permission, and that your input device works in System Settings → Sound.
• Sign-in link never arrives. Check spam for mail from dictationagent.com, and make sure you opened the link on the same device and browser where you requested it.
• I was offline. Your recording is saved locally (see recovery above). Retry from the menu bar once you are back online.

Free includes 1,000 words of basic dictation every week. Pro starts with a 7-day trial, then costs $10/month or $79/year, with 50 hours of dictation each month plus transforms, Memory, search, read aloud, custom skills, and API/MCP access.

• Manage or cancel your subscription any time from Settings → your plan, which opens the secure Stripe customer portal.
• Cancelling keeps your access until the end of the period you paid for.
• Billing questions or refund requests: email support@dictationagent.com.

• Export your entire memory as portable Markdown from Settings.
• Delete your account and all cloud data permanently from Settings. This cannot be undone.
• How audio and text are handled is written plainly in our privacy policy.

Email support@dictationagent.com — a human reads every message. Include the app you were dictating into and roughly when it happened; it makes failures much faster to fix.